Phillip Redux: Unemployed/Undeterred

Rude.

So, I just went to get a bite to eat at a nearby Mexican restaurant. It’s a small place, the kind of authentic mom-and-pop establishment that doesn’t look so hot from the outside but you know serves fantastic food — and I loves me some great greasy Mexican food. Well, I had a less than ideal exchange with the guy taking orders at the counter. Actually, that’s an understatement. The dude was just plain rude. I’ll spare all the details, but we got into a ridiculous debate over what exactly a “raw onion” is. I love all food; cooked onions are fine but raw onions are the one thing I can’t stand. 

Here’s an abbreviated transcript, but picture it with a really rude tone.

Me: Can I please get an XYZ burrito?

Guy: Ok.

Me: Does it have onions?

Guy: Of course, haven’t you had one before? That’s what it is.

Me: Oh, um. Are they raw or are they cooked?

Guy: Of course they’re raw. But then we throw it on the grill.

Me: So they’re not raw onions, they’re grilled?

Guy: They’re raw but then we grill it. That’s what I said. That’s what the XYZ burrito is.

I went ahead and ordered it anyway, and lo and behold it had grilled onions and the burrito itself was a-mazing. So, my question is: Do you dismiss bad service in light of great food? Or is rude service a deal breaker when going out to eat?


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